Before Service／Worldwide Shipping Agency Service From Japan　Sere-nde

Before Service　Overseas Shipping Service Precautions

On the use of overseas shipping service, please take note and are listed so
Before you use the service please.

international shipping service requests from customers for our products
Shipped overseas to provide the service on behalf of the above characteristics, we can not be承RI exchange in return.
Thus, for products such as contact information and about creme
Shop directly to the purchase, please contact us.

Shipping services on the use of overseas attention

When trouble　Need help with overseas when ships

Overseas shipment below on your problems may occur.

luggage has not arrived. (Can not keep track)
damage to the contents of the package.
was stopped at customs and luggage.
Shipping at limit the country's contraband goods were stopped when they entered.
in illicit goods when they were stopped.
Sere-nde do not receive mail from.

When trouble overseas shipping service

You can not have foreign ships

You can handle foreign ships in service and
You can not handle.
Shipping at the conditions vary by country,
You can check in advance.

You can not have foreign ships

International shipping services available to you to read on

Commercial specific notation

Personal information protection law

Please be sure to read, Before your order in English.

Basically, this site has been created for the Japanese.
support is only in Japanese.
However, After you agree to the rules, you can order in English.

Terms of Inquiry

When we supported in English, free translation software (Google) is used.

In some cases,Free translation software, has not been translated correctly.
Translation may be incorrect.

Therefore, we have the possibility of wrong translation.
If the problem occurs, we will disclaimer.
Please understand the disclaimer about.
After your understanding,You can use our services(support of English).