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announcements：We are doing business as usual
You can not be handled
Foreign ships can have all the documents and are subject to excise,
The size of your baggage weight restrictions.
Also, depending on the country where the ships may have different conditions.
Shipping Agency Service whether a product can be purchased on your own before
Please check us is that, so Thank you.
You can handle
The size of your weight restrictions on luggage
Our ship arrived the size of your luggage weight limit is the following.
Shipping services group will be limited if you are the same.
ships at once in service,
The size of luggage in excess of the limit of weight in the case of baggage,
More may be packing. Sorry.
【Our Ship arrived in the size of your luggage weight limit】
・Longest length within 1.5m,
・Longest length ＋Circumference within 3m,
・Weight within 30kg
For large-sized luggage in excess above the limit, whether ships,
And a separate estimate will be needed, so please consult.
By way ships
- EMS
- AIR・SAL・SHIP
- Small Packets
- DHL
Longest length within 1.5m, Longest length ＋Circumference within 3m, Weight within 30kg
But if different countries have different conditionsHerePlease check with.
Longest length within 1.5m, Longest length ＋Circumference within 3m, Weight within 30kg
But if different countries have different conditionsHerePlease check with.
provided the maximum length is 60 cm Length + Width + Thickness = 90 cm The maximum weight limit is 2kg以内
But if different countries have different conditionsHerelease check with.
DHL can not treat you items in the following two broad classifications.
(1) Each destination (destination countries), the items you do not have to accept
(2) destination (destination countries), regardless of the items you can not handle
DHL Customer Service
You can not handle
One of the following items in your handling of goods can not be true.
- The enclosed form and transfer cash on delivery, shipping and principal payments with your payment has not been completed and luggage
However, pay-option 「Cash on delivery service」Except if you want to use. - Please specify the shipping method (EMS, each parcel, each baby product packaging) can not ship
- treaties and laws in the handling of domestic exports are banned
- Customs addressee in the country are banned
In addition, inquiries about customs can not be the answer.
If you are unsure of your local customs office and in advance of the Japanese Embassy, please contact the consulate.
List of foreign diplomatic missions (the Foreign Ministry official website)
Trouble sending international mail are locations for international courier
By mail, such as the International Convention on the law may not allow you to handle, please take note.
In addition, the country is limited by what you send is.
As of trouble sending international mail
Terms of the International Postal Information by Country Table
Please be sure to read, Before your order in English.
Basically, this site has been created for the Japanese.
support is only in Japanese.
However, After you agree to the rules, you can order in English.
Terms of Inquiry
Contact us in English, E-mail will be accepted only.
Contact by telephone is not accepted.
Contact us in English, in simple English as possible, please.
When we supported in English, free translation software (Google) is used.
In some cases,Free translation software, has not been translated correctly.
Translation may be incorrect.
Therefore, we have the possibility of wrong translation.
If the problem occurs, we will disclaimer.
Please understand the disclaimer about.
After your understanding,You can use our services(support of English).
